Guest Information
Welcome to the Jägerhof Hotel & Apartments
We are pleased to welcome you to the Jägerhof.
If you have any questions, suggestions, or feedback, we are here for you.
We wish you an unforgettable stay!
General Information
In this guest folder or in the lobby, you will find various information about Zermatt.
The Zermatt Tourism team at the train station square can also provide you with further information.
Departure
Please vacate your room by 10:30 AM on the day of departure.
If you wish to leave before 07:30 AM, we kindly ask you to settle your bill the evening before. We accept credit cards but prefer cash, Post, or Maestro cards.
Adapters
Can be borrowed at the reception against a deposit.
Bar
Is open daily from 15:00 to 23:00 for you.
Reviews
Do you have suggestions for improvement or feedback about your stay?
Please share them with us personally. We would also greatly appreciate online reviews on holidaycheck.ch or tripadvisor.de.
Entrance
The hotel entrance doors remain open all night. Please do not forget to return your room key at the reception upon departure.
Hotel Shuttle
We are happy to take you to the Zermatt train station or taxi stand free of charge on the day of departure between 07:30 and 21:00. Please contact us in advance to arrange a time.
Fire
Please remain calm in the event of a fire alarm and follow the instructions of the hotel staff and the fire department. The escape routes are marked, and the assembly point is located in front of the hotel. Please also refer to the relevant information on your room door.
Fitness Room
Is located in the Tiefbach building in the basement right next to the main building. Please ask at the reception for the key.
Breakfast
The extensive breakfast buffet is available for you from 07:00 to 11:30.
Lost and Found
Items will be kept for six months. Please report immediately if you are missing something.
Board Games
Can be borrowed at the reception.
Internet
The hotel has WiFi throughout. Please select the network "Hotel Jaegerhof Public WLAN" which is available without a password.
Coffee Machine
Delizio machines are available in our apartments. Capsules can be purchased at the reception at a reasonable price.
Pillows
Would you like an extra pillow? Please inform us in advance at the reception.
Quiet Hours
Please be considerate of other guests while you are in the hotel. Quiet hours are at 22:00!
Post, Stamps, and Postcards
Can be purchased at our reception. We are happy to mail your letters for you.
Smoking
Is prohibited throughout the hotel. Smoking is allowed on the balcony or in front of the hotel. Please use the ashtrays.
Umbrellas
Can be borrowed from us against a deposit.
Restaurant
The kitchen team will delight you daily with culinary creations between 18:30 and 21:00.
Reception
We are happy to assist you from 07:30 to 21:00. Otherwise, please feel free to contact our service staff in the restaurant or at the bar.
Skis Room
Please deposit your skis and ski boots in the ski room.
Taxi
Do you need a taxi? You can reach Taxi Bolero at Tel. 027 967 60 60 or let us know. We will be happy to order a taxi for you.
Telephone
Dial the desired number directly without any additional input.
You can reach the reception at the number 8000.
Laundry Service
You can hand in your laundry for cleaning at the reception; please note that we need 48 hours for cleaning. You will find the laundry bag in the cupboard.
Price List
Sincerely,
The Perren Family & Team